{"id":1831,"date":"2017-10-11T14:18:41","date_gmt":"2017-10-11T12:18:41","guid":{"rendered":"http:\/\/147.91.204.66\/wordpress\/answer-engine-justanswer-now-uses-bots-to-route-questions-to-human-experts\/"},"modified":"2017-10-11T14:18:41","modified_gmt":"2017-10-11T12:18:41","slug":"answer-engine-justanswer-now-uses-bots-to-route-questions-to-human-experts","status":"publish","type":"post","link":"http:\/\/147.91.204.66\/wordpress\/answer-engine-justanswer-now-uses-bots-to-route-questions-to-human-experts\/","title":{"rendered":"Answer engine JustAnswer now uses bots to route questions to human experts"},"content":{"rendered":" <style>\r\n  .ui-tabs {display: table; }\r\n  .ui-tabs-nav {display: table;}\r\n \r\na.ui-tabs-anchor {\r\n\tfont-family: Tahoma;\r\n\tfont-size: 15px; \r\n\tcolor: #B52700;\r\n        margin: 5px 20px;\r\n}\r\n\r\ndiv.ui-tabs-panel {\r\n\tfont-family: Tahoma;\r\n\tfont-size: 14px;\r\n\tfont-weight: normal;\r\n\tcolor: #B35B22;\r\n}\r\n\r\n  <\/style><p>See details of post Answer engine JustAnswer now uses bots to route questions to human experts below<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter size-large wp-image-283740\" src=\"https:\/\/searchengineland.com\/figz\/wp-content\/seloads\/2017\/10\/smart-brain-ideas-ss-1920-800x450.gif\" alt=\"\" width=\"800\" height=\"450\" \/><\/p>\n<p>JustAnswer is one of the survivors of the \u201canswer engine\u201d or\u00a0Q&amp;A craze that was prevalent a number of years ago. The venerable (or ancient) Yahoo Answers is still around, and so is Quora, but various efforts from Google, Facebook, Amazon and a range of startups are gone.<\/p>\n<p>The most recent entrant, Biz Stone\u2019s Jelly, was acquired by Pinterest earlier this year.<\/p>\n<p>The pitch is compelling: Humans are better than algorithms at answering complex questions, and users want \u201canswers not links.\u201d Yet almost nobody has been able to get the formula right (quality + scale + a business model) \u2014 and that includes Yahoo and Quora. But JustAnswer has managed to make it work.<\/p>\n<p>Founded in 2003, JustAnswer adopted the paid-advice model that was also used by the original Google Answers. Each user who connects with one of 12,000 experts on the site pays on average $30 for a consultation. There are no ads.\u00a0Most of JustAnswer\u2019s traffic comes from SEO.<\/p>\n<p>Last week, the site introduced \u201cPearl,\u201d a virtual assistant intended to answer simple questions and qualify leads for the site\u2019s roster of experts.\u00a0The tool has been in beta testing for three years and has the advantage of being trained on 16 million questions and answers in the company\u2019s database.<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter size-large wp-image-284110\" src=\"https:\/\/searchengineland.com\/figz\/wp-content\/seloads\/2017\/10\/Screen-Shot-2017-10-09-at-9.56.31-AM-800x247.png\" alt=\"\" width=\"800\" height=\"247\" \/><\/p>\n<p>\u201cThis is a killer app for the chatbot era,\u201d says\u00a0Andy Kurtzig, JustAnswer\u2019s founder and CEO.\u00a0Kurtzig says Pearl adds significant efficiency to the process, eliminating the need for the experts to spend as much time determining the nature of a consumer\u2019s problem or question before responding. Pearl can operate as an intelligent routing engine.<\/p>\n<p>The bot can recognize more than 100,000 variables in conversation and ask context-specific follow-up questions.\u00a0For example, if there\u2019s a pet problem, the assistant would seek to diagnose the problem generally and then forward that information to the veterinarian-expert before the consultation. Users are asked during the conversation if they want to talk to an expert.<\/p>\n<p><a target=\"_blank\" href=\"http:\/\/feeds.searchengineland.com\/~r\/searchengineland\/~3\/9x3SXI2BFSE\/answer-engine-justanswer-now-uses-bot-route-questions-human-experts-284093\">check out here<\/a><\/p>\n<script type='text\/javascript'>\r\n jQuery(document).ready(function() {\r\n    jQuery( \"#tabs_1831\" ).tabs({\r\n    collapsible: true,\r\n    active: false\r\n        });\r\n\tjQuery( \".scroller_1831\" ).width(jQuery( \".scroller_1831\" ).width()+1);\r\n\t\r\n\t\r\n\t\r\n  });\r\n  \r\n  <\/script>\r\n  ","protected":false},"excerpt":{"rendered":"<p>See details of post Answer engine JustAnswer now uses bots to route questions to human experts below JustAnswer is one of the survivors of the \u201canswer engine\u201d or\u00a0Q&amp;A craze that was prevalent a number of years ago. The venerable (or ancient) Yahoo Answers is still around, and so is Quora, but various efforts from Google, &hellip; <a href=\"http:\/\/147.91.204.66\/wordpress\/answer-engine-justanswer-now-uses-bots-to-route-questions-to-human-experts\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Answer engine JustAnswer now uses bots to route questions to human experts<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[3],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Answer engine JustAnswer now uses bots to route questions to human experts - test<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/147.91.204.66\/wordpress\/answer-engine-justanswer-now-uses-bots-to-route-questions-to-human-experts\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Answer engine JustAnswer now uses bots to route questions to human experts - test\" \/>\n<meta property=\"og:description\" content=\"See details of post Answer engine JustAnswer now uses bots to route questions to human experts below JustAnswer is one of the survivors of the \u201canswer engine\u201d or\u00a0Q&amp;A craze that was prevalent a number of years ago. 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